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Need support or want CogniAIX for your team? You're in the right place. We'll get back to you as soon as possible.

Meet Cognia — Your AI Agent

Get answers instantly — without waiting for us

Cognia is CogniAIX's AI agent, trained on everything about the product. Ask it how features work, what plans are available, or anything else about CogniAIX — and get a real answer in seconds, not a ticket number.

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How features workAsk how any CogniAIX feature works and get a clear, step-by-step explanation.
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Plans & pricing questionsFind out what's included in each plan and what's right for your team.
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Privacy & data questionsUnderstand how your data is stored, who can access it, and how it's protected.
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Getting startedNot sure where to begin? Cognia walks you through setup and first steps.
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Cognia
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Hi! I'm Cognia, CogniAIX's AI agent. I can answer questions about how the product works, what's included in each plan, privacy, and getting started.

To derive knowledge from your own conversations, sign up or log in to use Cognia at its full capacity as the omnipresent AI intelligence built into CogniAIX.

What would you like to know?
How does Cognia work?What can CogniAIX do for my team?Is my data private?What formats can I upload?

Try it here — or open in CogniAIX →

How can we help?

Tell us what you need

Select the option that best fits — we'll make sure your message reaches the right person.

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Team or enterprise inquiry

Want CogniAIX configured for your workflow, team, or use case? Tell us what you need — we'll set it up for you.

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Technical support

File won't upload or transcript looks off? We'll fix it fast.

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Feature questions

Questions about Cognia or the conversation hub? We're here.

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Something else

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Have a quick product question?

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Common questions

Before you send

Answers to the questions we hear most from teams and support visitors.

Yes. CogniAIX works across a wide range of team workflows — meetings, research, interviews, field work, and more. If you have a specific use case or want to discuss a team setup, use the form above and we'll get back to you as soon as possible.
Yes. Files are encrypted end-to-end during upload, storage, and processing. Nothing is shared with third parties. You can delete any file permanently, any time.
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